FAQ

1. Twist cap in a complete
circle to remove

2. Push gently
against test site

3. Discard used lancet
in appropriate container

Some insurance companies will reimburse you if you submit a claim form or receipt. However, we are unable to bill your insurance directly.

Yes, Pip Lancets are safer for children than traditional lancets because of its self-contained needle. Your child will never see nor have access to an exposed needle.

Yes! Shipping is free on all orders.

Pip Lancets are compatible with all glucose meters to test your blood sugar.

No, Pip Lancets are completely independent of lancing devices. You never have to worry about using a lancing device again.

Orders are usually shipped within 1 business day and will arrive within 3-5 business days. If you need them sooner, you may select expedited shipping at checkout.

If you are not satisfied with your purchase for any reason, you may return the product and receive a full refund.

When you sign up, we'll start you off with a Trial Set for just $3. Our Trial Set contains 50 total lancets (some of each size) and a Carry Case. You get about 2 weeks to try out Pip Lancets to make sure they work well for you. After the trial, we'll send you the first of your Refill shipments. Those shipments will continue at a pace that works best for your testing needs. A standard Refill shipment costs $15 and we have a preset number of intervals to choose from depending on how frequently you test your blood sugar. You are in full control and can modify or cancel your plan at any time!

You can modify your Refill Plan by going to your Account Page. You're able to add or remove products, change the next Shipment Date, or adjust how often your Refill ships. Just click on the section you'd like to modify and take it from there.

We hate to see you go! You can cancel your Refill Plan by visiting your Account Page and selecting "Cancel Plan" at the bottom-right of the screen next to your Refill Plan details.

The color of Pip Lancets designate 1) the size of the needle and 2) the length of the needle. If you do not already know which size you'd prefer, we recommend starting with Blue Pip Lancets. Blue is the smallest, shortest needles and is the most comfortable for most people. If you find that you need more blood, then you should try Purple next and then Orange - which is for individuals that have thicker skin. Note that you'll receive an assortment of all the sizes when you get the Starter Set.

At the present time, we ship only to the United States. We hope to ship to more countries soon!

No. Pip Lancets were specifically designed to be used only once. This prevents the risk of accidental needlesticks and infections and eliminates the need to change your needles after every test. If you prefer to re-use your needles, then Pip Lancets may not be the right product for you - unless, of course, you are looking to change your ways! :-)

While the needle will remain concealed both before and after use, we still are required to ask that you dispose of Pip Lancets in an appropriate manner as specified by your local requirements - just like with regular lancets.

When in doubt, hard plastic containers or sharps containers are your best bet.

No. We believe this allows us to focus our energy on providing the highest quality product to address the scariest and most tedious aspect of blood sugar testing in an entirely new way.

It's best to start by washing your hands first, then selecting a spot on the side of your fingertip to test. This area tends to contain the fewest amount of nerve endings in most people, but everyone is different. If you find a spot that consistently gives you the right amount of blood and is more comfortable, then that is totally fine. After poking your finger, just give the finger a gentle squeeze and you'll get the perfect amount of blood.

Here is the link to create your account: Create Account or if you already have an account click here: Account Page